Customer Testimonials

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DealerRater Jan 25, 2021

I just wanted to give you all a big shout out about our fantastic experience at Statewide Ford in Van Wert Ohio and to let you know that we made it home safe and sound here at 9000 ft. in Colorado. We are very excited about our new F350 Platinum Super Duty Dually and look forward to traveling around the country with our camper on it! We were frustrated with the “Big" Ford dealers here in Colorado having visited many of the dealers along the front range area. They just didn’t have the knowledgeable sales people and friendly support ...

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DealerRater Dec 3, 2020

My first time experience with Statewide Ford was excellent. Josh was my salesperson, and was great to work with. I never felt pressured, and knew what I wanted. Overall this was an excellent experience.

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Cars Oct 30, 2020

Randy Custer was an excellent sales person. I will return.

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DealerRater Sep 1, 2020

They are also willing to help you when selecting a new car. The service is great. Randy is great to work with and tries hard to get you the best deal

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Cars Aug 18, 2020

Statewide Ford in Van Wert, Ohio has excellent people from Top Management, to Sales, to Service. Would definetly refer a friend!!

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DealerRater Jul 30, 2020

I purchased a used camero from this dealership in 2011 every other dealership i visited in Indiana and Illinois denied my credit and application but the professional at State Wide Ford help to get me approved for financing and the purchase of the car i wanted it took 2 weeks but I so appreciate their dedication as 14 other Chevy dealership wouldn't even consider me even though I work and could of afford the monthly payments. Thank you team excellent customer service and satisfaction Karen Alridge

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DealerRater Jul 29, 2020

Randy and the other staff at this dealership were great to work with. Very informative, answered any questions we had or may have after the sale.

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DealerRater Jul 1, 2020

Got me what I wanted and not push me into something I didn’t agree with. Reach out to find the best deal they could possibly get for me.

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DealerRater Jun 24, 2020

Good local business.Randy Custer was great to work with on showing us different options to choose from. So far we are pleased with our new truck.

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DealerRater May 18, 2020

Randy and Statewide were very helpful & straightforward in our recent used truck purchase for our fleet. They addressed the few concerns we had and made this purchase very easy and convenient.

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Cars Mar 20, 2020

Excellent experience. Logan Rupert was great, I came over from Indiana and he took care of everything and the car is great.

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Cars Feb 22, 2020

Josh Boes helped me to secures solid deal on a car i found while browsing online. They worked with me, as well as remained fair and transparent throughout the buying process. 10/10 would do business with them again!

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DealerRater Feb 11, 2020

I was pleased with overall assistance from all staff at Statewide Ford. They answered questions about the 2017 Ford Fusion I inquired about. Thank youfor a great experience

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DealerRater Feb 4, 2020

The dealership was easy to work with, low pressure, and happy to accommodate our large family during the test drive and subsequent purchase. Great job.

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DealerRater Feb 4, 2020

I will highly recommend Statewide Ford. What an awesome group of people from our salesman Josh Boes to the finance crew. Josh had his work cut out for him and he even worked with me from home on his day off!!

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Cars Jan 13, 2020

Jackson Young did a great job getting me into a 2019 F350. I?m really happy with the truck, good group of guys to work with. Very transparent with everything.

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DealerRater Jan 8, 2020

I very pleased with the service and customer commitment of Logan, Ethan, Justin, and Matt. I have leased 3 vehicles and have always gotten the best service imaginable. I will continue to shop at Statewide

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Cars Jan 7, 2020

We bought a new 2020 Ford F-150 truck from Randy Custer. He was so helpful because I had so many questions, and he answered every one without hesitation. We were treated with respect and never felt the pressure that you get when you go to other dealerships. We had a very pleasant experience and we LOVE the new truck. And Randy helped make that purchase go smoothly.

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Cars Dec 27, 2019

Everyone was extremely nice from the first point of contact. I told the office what I was looking for and they had both prospects side by side easy comparison. The finance process was also fast and we were able to secure the terms we wanted. At the end of the day everyone was great and we left happy in half the time we expected!

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Cars Dec 19, 2019

The salesman that took care of me was very helpful in getting my 2020 Ford Explorer. Very good experience with this Salesman and dealership.

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Cars Dec 10, 2019

These guys will go the extra mile. - I was looking for a particular color scheme, certain package, and optional items on this truck. Instead of telling me they didn't have what I was looking for ..... Randy went to work and found the truck 3 states away, made it happen and sent his guys after it. Very smooth easy puchase with no unexpected surprises.

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Cars Dec 9, 2019

Statewide is a great place to buy a car. Everyone is excellent to work with. Thank you Statewide!!!

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Cars Nov 7, 2019

This is a great place to buy if your looking online. Very friendly staff.

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DealerRater Oct 28, 2019

This is the second vehicle I have purchased from Statewide. I make the deal over the phone and go up the next day and everything is ready to sign and go. I live in the Dayton area so thy make it pretty easy for me to drive to Van Wert for an auto purchase.

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Cars Oct 1, 2019

I was at the dealership three years ago and decided to lease my car for three years. My reason for this visit was the decision I made to go ahead and purchase the car. Randy explained and led me through the entire process. Everything went smoothly.

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Cars Sep 17, 2019

Great sales and service. They were very nice and was very helpful on getting me into a vehicle.

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Cars Sep 1, 2019

Salesman Josh was very nice and laid back. He worked to get the deal we wanted by working in a couple things we wanted fixed also. Even given a loaner when repairs being done on the Durango we purchased. Everyone is very polite and pleasant to deal with!

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Cars Aug 25, 2019

So far, I love my vehicle! Very nice customer service and answered all my questions.

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DealerRater Aug 14, 2019

I have bought a number of vehicles from this dealership over the years and have always received a professional and friendly experience. I have always received quality vehicles.

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DealerRater Aug 1, 2019

Statewide is an amazing Dealership. Randy Custer is an over the top salesman . All the people at Statewide are VERY down to earth, friendly, Knowledgeable and easy to work. No pressure and straight forward. Great place to do business with!

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Cars Jul 26, 2019

Jackson Young did a great job transitioning me from my old truck to a new F250. He even dropped it off at tint shop once truck was thru service. Above and beyond. Thanks Jackson

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Cars Jul 23, 2019

Enjoyed the transaction, customer services were very good, servicing dept. was too short-handed, but they made up for it. Enjoying our car bought. We recommend and would return.

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Cars Jul 8, 2019

Randy Custer and Andy Czajkowski are true professionals. Honest, caring, and go way above and beyond with their service. I have bought eight cars from Statewide Ford so far, and never plan on going anywhere else.

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Cars Jun 21, 2019

Best car buying experience! Josh Boes and the entire staff was on top of everything. I drove 2.5 hours and they had the car waiting for me. Then after the sale went above and beyond! This place is great and I would make the drive again to deal with them on my next car.

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Cars May 30, 2019

My buying experience was great! We were very relaxed and we were not pressured on our purchase! Everyone was so friendly and would buy again from Randy Custer!

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DealerRater May 8, 2019

The entire team at Statewide Ford was great to work with. Logan Rupert is a very nice young man. It was very nice to work with him.He is very professional. Thanks for the great service

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Cars Apr 30, 2019

From the start of talking Randy Custer about what I had wanted in a vehicle, to the signing of the paperwork for my new 2017 Ford Fusion, I felt welcomed and really taken care of. I will definitely be going back to Statewide in Van Wert whenever it's time for my next car.

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Cars Apr 16, 2019

Very helpful and respectful people. Randy was an amazing salesman.

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Cars Apr 12, 2019

Thanks so much for all you did for us Valerie! From contacting us when you found the perfect van for our family, to keeping us informed

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Cars Mar 28, 2019

Josh and everyone else were very easy to deal with and very professional. Best price around and gave me a fair price fir my trade in. Thank you all!

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DealerRater Mar 18, 2019

Small dealer compared to others, but very professional. This was my second Lincoln MKZ, so that helped a little. but it was a very painless process.

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DealerRater Feb 28, 2019

Sales team has been great. Easy to work with and helps with any questions you have. Service didn’t meet my standards the first time I went but I gave them another try and they did a great job the second time I went there.

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Cars Jan 10, 2019

Facility is very nice! Coffee, Clean bathroom, Smiling faces ready to help! I bought a used MKZ. Dealer agreed to make some changes and was good for their word! I have done business here in the past and certainly do recommend them to others.

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Cars Jan 7, 2019

The Statewide team were great. Everyone was friendly and helpful and made the car buying process as smooth as possible.

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DealerRater Jan 6, 2019

The entire sales team was very helpful from the very beginning. I scheduled a test drive online and received a phone call from Randy right away about setting it up and going over financing. Randy was unable to be there the day I had my test drive, but Logan took great care of us. The vehicle was ready and waiting when I got there and they were great about letting me test drive another vehicle while there so I could compare the two. Logan was friendly and kept us entertained while waiting for financing to be processed. Before leaving, Danielle ...

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Cars Dec 17, 2018

AMAZING. These people were the kindest and most patient people out of all that I talked to.

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Cars Dec 13, 2018

Salesman worked very hard to find the vehicle we wanted.

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Cars Nov 21, 2018

My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!

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Cars Nov 13, 2018

Every one of the probably 15 vehicles my family has purchased at Statewide has been a real pleasure. They step up and do the extra. From sales and service they go the extra mile. Thank you Statewide.

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Cars Nov 12, 2018

I had a very pleasant experience purchasing a car from this dealership. I would recommend buying a vehicle from here because the experience was first class treatment from the entire sales staff.

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DealerRater Nov 9, 2018

I had a great experience, the staff was very helpful in explaining my options and helping me to get they the buying process. I would recommend this dealership to anyone looking for a new or used vehicle.

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DealerRater Nov 7, 2018

Randy and company worked with us on price, on responding to calls, great experience, would highly recommend. Randy brought no pressure on us to purchase and was nice to work with.

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Cars Nov 6, 2018

love my 2016 Fusion had a issue with key but dealer resolved this with me and it is much appreciated. this is a great car low miles and great shape.

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DealerRater Oct 20, 2018

Mostly because there was no pressure. I was treated with complete courtesy. I was nervous but that is how I am when making such a big purchase, not because of the people that were helping with the purchase process.

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Cars Sep 28, 2018

OUR EXPERIENCE WAS GREAT..TREATED WITH GREAT RESPECT AND YOUR STAFF WAS EXCELLENT...LOVE THE CAR!! AND TREATED FAIR ON OUR TRADE-IN..THE GEIGERS

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DealerRater Sep 5, 2018

I have known Randy for about 25 years and I have always felt I was getting the truth. Don't think you can ask for more than that when making an important decision for your family.

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DealerRater Aug 20, 2018

Randy was the best salesman I have ever dealt with there was no pressure and he wanted to make sure that it was the car that we wanted not just another sale thank you Randy

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DealerRater Aug 6, 2018

Best dealership around - highly recommend. Randy does a great job. I will buy another car at Statewide. The Statewide Team took car of everything and was a pleasure to work with.

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Cars Jul 6, 2018

I just bought a car here from Nick. Nick was so kind and patient and he answered all of our questions about the vehicle. I love my new (pre-owned) car! Thank-you Statewide Ford Lincoln!

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DealerRater Jun 30, 2018

My experience was great! They were very respectful of my time. I got the exact van I had been praying for. I would shop there again and highly recommend anyone looking to purchase a used vehicle.

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Cars Jun 8, 2018

Great service and experience. Salesman, Randy Custer, was exceptional.

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DealerRater May 29, 2018

The overall experience was very easy. I was already prequalified before I arrived. My son and I already picked the car out online before we arrived and Randy and the others had it ready. We test drove it and my son said he would take it. All the paperwork went quickly. Ethan helped us with the features of the Fusion.. After all our questions answered.- we were out of there quickly. My son loves his car and have many jealous friends. What great gas mileage!!. Definitely would recommend this dealership to anyone.

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Cars May 26, 2018

Randy Custer from Statewide Ford worked with me to secure a great buy.

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Cars May 10, 2018

Found the car I wanted exactly on-line and made arrangements to test drive it. Bought it then and picked it up a few days later. Jackson and the boys were honest, friendly and accommodating. Thanks!!

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Cars May 4, 2018

Logan was very helpful and processed everything very quickly.

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Cars Apr 26, 2018

Go in and see Randy Custer of Statewide Ford. He will work hard for your business. The staff worked together for all my warranty questions and all the techy stuff that is found in cars these days. Recommend doing your homework prior to any major purchase.

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DealerRater Apr 9, 2018

Jason and his leadership team were great to deal with! Highly recommend them! Start to finish they were very helpful to is making our decision to buy!

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Cars Mar 29, 2018

I bought a used car here and not only got a great deal but felt like an appreciated customer during the process.

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Cars Mar 15, 2018

They were very helpful and made the process as quick and as easy as can be!

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Cars Mar 12, 2018

Needed a vehicle for my Daughter who is college and stopped by Statewide. Randy showed her many Ford Escapes with a range of prices and let her decide what was best for her needs. No typical used car salesman high pressure. Great Experience and I will be back!

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Cars Feb 22, 2018

Randy Custer was great! Logan and Brad were really nice!! We were watching for a Ford Flex!! Totally love my blue jeans metallic ford flex!! Love everything about my Blue Jeans!! What a great place to visit on valentines night!!

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DealerRater Feb 8, 2018

We had been looking for the right Ford F150 for us. We found the right truck at Statewide Ford in Van Wert, OH. The entire staff is friendly and knowledgeable with the product and very professional with customers. Brad and Randy were both very helpful with our purchase. We will definitely spread the word about Statewide Ford

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DealerRater Jan 15, 2018

With our schedule we had very little time to deal with purchase of a car. I made a appointment with Randy at 1:00 and I was heading home with our new Flex by 4:30. Great job!!

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Cars Jan 12, 2018

Very friendly, easy to talk to, answer any questions I had, Randy Custer worked with me, topnotch salesman.

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DealerRater Aug 7, 2017

My husband and I were searching for a new vehicle and went to many dealerships to find just what we wanted. Our salesman was a great help. He looked things up for us and tried to find other cars like it for us. He gave us a quote and then we went to 3 other dealerships. We went back to get the car we wanted from them!

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